Acquisition

ARC purchases non-performing assets (NPAs) or distressed assets from banks or financial institutions

Create Trust :

Track every purchased NPA pool with Loan Category and Sub Loan Type.

Create Agency :

Appoint multiple Agencies from various location for Calling, Filed Executive or Legal Action. Assign Data to agency through API for more securely.

Borrower Management

This module helps upload track of borrowers who are in default. It includes information about borrower profiles, previous communication history. Bulk Upload supported Documents like, KYC, Collateral and Loan Agreement etc..

Account Management

This module helps track and manage interactions with borrowers who are in default. with ARC Recalculation of TOS till date with Penal and Compounded Interest. It includes information about borrower profiles, Supported Documents, communication history from Agencies (Calling, FOS, Legal), repayment plans, and negotiation (OTS) details, Tracking OTS status and OTS repayments .Auto generated letters like ARC Intimation, Settlement, CBIL etc. for Print or Email

Collateral Management

This module focuses on managing the collateral associated with distressed assets. It tracks details about the collateral, its valuation, and any actions taken to enforce collateral in case of borrower default.

One Time Settlement Management

This module helps to generate OTS request using Maker and Checker pattern. As per Approval hierarchy matrix request will be assigned to respective Member, for robust process Member get notification on Email, SMS. Dashboard helps control on forecasts repayments.

Asset Doc Suite

In finance, assets refer to resources owned by a company that have economic value and can be used to generate future revenue. Document management suites, on the other hand, are software tools or systems designed to organize, store, and track documents and files electronically.

Document Composer Suite

In this module user can Bulk Print / Email letter. Like ARC Intimation, Notice, CIBIL, etc. on few clicks.

Legal Management

Legal Case Tracking, ARCs often engage in legal proceedings to recover value from defaulting borrowers. This module helps in tracking legal cases, court appearances, legal documents, and the status of legal actions

Recovery & Resolutions

Track Agencies (Calling, FOS, Legal) performance on every NPA case.

Reporting & Analytics

ARC CRM could provide financial reporting capabilities, such as tracking revenue, expenses, and profitability by client or project. This helps agencies monitor their financial performance and make informed decisions about resource allocation and pricing strategies. Customizable Dashboards: ARC CRM might allow users to create customizable dashboards to track key performance indicators (KPIs) and metrics relevant to their specific roles and responsibilities within the agency. This provides at-a-glance insights and facilitates data-driven decision-making.

Credit Information Management

In ARC CRM, credit agency reports play a crucial role in assessing the creditworthiness of customers, helping businesses make informed decisions about extending credit or setting credit limits. These reports provide valuable insights into a customer's financial history, payment behavior, and overall credit risk profile. Integrating credit agency data into CRM systems like ARC helps businesses manage risk effectively and tailor their interactions with customers based on their credit profile.

Payment Gateway

In ARC CRM, a payment gateway is crucial for seamless transactions, ensuring secure and efficient processing of payments from customers. It helps in managing sales, subscriptions, and invoicing, enhancing the overall user experience and streamlining business operations.